Frequently Asked Questions

Everything you need to know about furnishing your dream home.

What is the typical delivery timeframe for furniture?

Most in-stock items are processed within 2-3 business days. Depending on your location, standard ground shipping takes 5-7 business days, while white-glove delivery for larger pieces may take 2-3 weeks.

Do you offer white-glove assembly services?

Yes, we offer premium white-glove delivery for all heavy furniture items. This includes room-of-choice placement, full assembly, and removal of all packaging materials.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.

How can I track my order?

Once your order ships, you will receive an email with a tracking link. You can also monitor your shipment status by logging into your account dashboard on our website.

Are your wood products sustainably sourced?

Sustainability is a core value at Cloudflare. We partner with FSC-certified suppliers to ensure our wood furniture is harvested responsibly and built to last for generations.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. For larger purchases, we also offer flexible financing options through our third-party lending partners.